Important Information
Policies
To help make your stay at Gramercy Residences in Manila as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies designed to support independent and structured stays.
Policies at Gramercy Residences Manila are structured to ensure clarity across all services. From check-in procedures to unit usage and amenities access, guidelines support a smooth and predictable stay.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning.
- Identification Requirements
Guests must present a valid government-issued ID upon arrival.
- Deposit Policy
A deposit or payment guarantee may be required depending on booking terms.
- Smoking Policy
Smoking rules are defined according to property guidelines.
- Pet Policy
Pets may not be allowed unless specified by policies.
- Cancellation Policy
Cancellation terms vary depending on the booking type and rate selected.